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Frequently Asked Questions.
Yes. We don’t use any chemicals or preservatives in our products for packing. Everything is sourced and processed naturally, so what reaches you is as close to the farm as possible.
No. Many commercial brands remove the natural volatile oils before selling, which weakens aroma and flavour. We never do this, so our spices keep their full taste, fragrance and goodness.
Our oils are pressed at low temperatures, without high heat or chemical solvents. This helps retain natural nutrients, flavour and aroma that refined oils lose.
Yes, we deliver to your doorstep. You’ll receive tracking details once your order is dispatched.
Keep dry fruits and spices in airtight containers, away from moisture and direct sunlight. Store oils in a cool, dark place with the cap tightly closed. Since our products are free of preservatives, proper storage keeps them fresh longer.
If you receive a damaged or incorrect item, contact us at support@pureoearth.com .